Not My Dent!

Terms of Service

Effective Date: March 9, 2026 · Last Updated: March 24, 2026
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE NOT MY DENT! APPLICATION. BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP.

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Sawhorn LLC, its officers, employees, agents, licensors, and service providers (collectively, “Company,” “we,” “us,” or “our”) governing your access to and use of the Not My Dent! mobile application (the “App”).

By using the App, you represent that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them and by our Privacy Policy, which is incorporated herein by reference.

By using the App, you consent to receive all communications, agreements, notices, and disclosures electronically, including via in-app notifications, push notifications, or email. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.

2. Description of Service

Not My Dent! is a self-documentation tool that allows users to photograph, timestamp, tag, and organize records of vehicle condition before and after rental or use. The App provides the following features:

THE APP IS A PERSONAL DOCUMENTATION AID ONLY. IT IS NOT A CERTIFIED VEHICLE INSPECTION SERVICE, A LEGAL SERVICE, AN INSURANCE SERVICE, OR A SUBSTITUTE FOR PROFESSIONAL EVALUATION OF ANY KIND.

3. No Affiliation with Rental Companies

Not My Dent! is entirely independent and is not affiliated with, endorsed by, approved by, or in any way connected to any vehicle rental company, insurance carrier, fleet management company, or any other third party, including but not limited to:

Any reference to rental company names within the App is solely for user convenience and descriptive purposes. We make no representation that any rental company will recognize, accept, or honor documentation generated by the App.

4. Critical Disclaimers — No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY MAKES NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
USE OF THE APP DOES NOT GUARANTEE ANY OUTCOME IN ANY DISPUTE, CLAIM, OR LEGAL PROCEEDING. NOT MY DENT! MAKES NO PROMISE THAT ITS REPORTS WILL RESOLVE ANY DISPUTE IN YOUR FAVOR.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW IN ALL FIFTY (50) UNITED STATES AND THE DISTRICT OF COLUMBIA, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED (TORT, CONTRACT, STATUTE, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. WHERE APPLICABLE LAW DOES NOT PERMIT SUCH EXCLUSIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE STATE LAW.

IN JURISDICTIONS WHERE LIMITATION IS PERMITTED, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF (A) FIFTY DOLLARS ($50.00) OR (B) THE AMOUNT YOU PAID TO US IN THE NINETY (90) DAYS PRECEDING THE CLAIM.

6. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:

7. User Responsibilities and Prohibited Conduct

7.1 User Responsibilities

Users are solely and exclusively responsible for:

7.2 Prohibited Conduct

You agree not to use the App to:

8. Documentation Reports — Scope and Limitations

Reports generated by Not My Dent! are strictly informational documents created from user-submitted content. You acknowledge and agree that:

9. No Legal, Insurance, or Professional Advice

Nothing in the App, its documentation, reports, or any communications from the Company constitutes legal advice, insurance advice, financial advice, or any form of professional consultation. The App does not create any professional-client relationship between you and the Company.

FOR ANY LEGAL MATTER, INSURANCE DISPUTE, OR VEHICLE DAMAGE CLAIM, YOU SHOULD CONSULT A LICENSED ATTORNEY OR APPROPRIATE PROFESSIONAL IN YOUR JURISDICTION.

10. Photo and Data Rights

10.1 Your Content

You retain ownership of all photographs and content you capture and upload through the App. By using the App, you grant Not My Dent! a limited, non-exclusive, royalty-free, worldwide license to:

10.2 On-Device Architecture and Data Handling

The App operates on an on-device architecture. You acknowledge and agree that:

10.3 Our Commitments

We do not sell your photos or personally identifiable data to third parties. We do not use your photos for advertising or marketing without your explicit consent. We do not share your content with rental companies or insurers on your behalf. Additional data handling practices are described in our Privacy Policy, available within the App.

10.4 Data Retention and Deletion

Because the App operates on an on-device architecture, your data resides on your device and, if enabled, in your iCloud account. Deletion of the App from your device will result in permanent loss of all locally stored data. iCloud backup data may persist in your iCloud account according to Apple’s data retention policies. Aggregated, anonymized data derived from Apple’s built-in analytics that cannot be used to identify you may be retained indefinitely.

11. iCloud Backup and Data Loss

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

The App offers optional iCloud backup functionality, available to Pro users, that allows you to back up your on-device database and associated photographs to your personal iCloud Drive container. You acknowledge and agree that:

THE COMPANY STRONGLY RECOMMENDS THAT YOU MAINTAIN INDEPENDENT COPIES OF ANY CRITICAL VEHICLE DOCUMENTATION AND NOT RELY SOLELY ON THE APP OR iCLOUD BACKUP AS YOUR ONLY RECORD.

12. Third-Party Services and Dependencies

The App relies on hardware and software services provided by Apple Inc. and other third parties that are outside the Company’s control. These include but are not limited to:

The Company makes no warranties regarding the availability, accuracy, reliability, or continued functionality of any third-party service. Changes to iOS, Apple’s APIs, or Apple’s policies may affect App functionality without notice to the Company. The Company is not liable for any failure, interruption, error, or degradation of any third-party service.

13. Purchase, Payment, and In-App Purchases

13.1 Free Tier

The App is available as a free download from the Apple App Store. The free tier includes one (1) full-featured rental, allowing you to use all core App features — including guided photo scanning, damage annotation, side-by-side comparison, and PDF report export — at no cost.

13.2 Pro Upgrade

The App offers a one-time in-app purchase (“Pro”) that unlocks the following additional features:

The Pro upgrade is a one-time purchase and is not a subscription. Once purchased, Pro features remain unlocked permanently for your Apple ID.

13.3 Future Upgrades

The Company may introduce additional upgrade tiers or optional in-app purchases in the future that provide additional features or functionality. Any such purchases will be clearly identified within the App with their associated prices before you authorize payment.

13.4 Payments and Refunds

All purchases and payments are processed by Apple through the App Store. The Company does not process payments directly and does not have access to your payment information. Refund requests must be directed to Apple in accordance with Apple’s App Store refund policies. The Company does not independently issue refunds.

13.5 Price Changes

The Company reserves the right to change the price of the Pro upgrade or introduce, modify, or discontinue in-app purchases at any time. Price changes will not affect purchases already completed.

14. Children’s Privacy

The App is not intended for use by anyone under the age of 18, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected such information, please contact us at .

15. Account Security and Termination

The App does not require account creation. However, your use of the App is subject to these Terms.

We reserve the right to push updates that disable or restrict App functionality, with or without notice, if:

Termination of your right to use the App does not affect any rights or obligations that accrued prior to termination, and Sections 4, 5, 6, 8, 9, 10, 11, 12, 13, 16, 17, and 18 survive termination.

16. Intellectual Property

The Not My Dent! application — including its software, source code, algorithms, interface design, logos, branding, trade dress, report formats, and all related intellectual property — is and remains the exclusive property of the Company and is protected by U.S. and international copyright, trademark, patent, and trade secret laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to use the App solely for your personal, non-commercial documentation purposes as described herein. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or commercially exploit any portion of the App without prior written consent from the Company.

17. App Store Additional Terms

17.1 Apple App Store

If you access the App through the Apple App Store, you acknowledge the following:

17.2 Google Play Store (Future Availability)

The App may be made available on the Google Play Store in the future. If you access the App through the Google Play Store, you acknowledge the following:

18. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
18.1 Informal Resolution

Before filing any formal claim, you agree to contact us at and attempt to resolve the dispute informally for at least thirty (30) days.

18.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the App (excluding emergency injunctive relief) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LITIGATION.
18.3 Class Action Waiver

ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY. YOU MAY NOT BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.

18.4 Arbitration Fees and Costs

The Company will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated in accordance with these Terms, except that if you initiate the arbitration, you will be responsible for paying the initial AAA consumer filing fee as set forth in the then-current AAA Consumer Arbitration Rules. If the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose, then the payment of all fees will be governed by the AAA Rules. Each party bears the cost of its own attorneys’ fees unless the arbitrator awards fees to the prevailing party as permitted by applicable law.

18.5 Opt-Out Right

You may opt out of this arbitration provision by sending written notice to within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms will continue to apply. Opting out of this arbitration provision will not affect any previous, other, or future arbitration agreements you may have with the Company.

18.6 Exceptions

Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. Small claims court actions within applicable jurisdictional limits are also exempt from arbitration.

18.7 Statute of Limitations

Any claim arising out of or related to these Terms or the App must be filed within one (1) year after the event giving rise to the claim. Failure to bring a claim within this period constitutes a waiver of such claim to the fullest extent permitted by law.

18.8 Governing Law and Venue

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles. For matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Kenosha County, Wisconsin.

19. Geographic Scope

The App is designed primarily for use within the United States of America. We make no representation that the App is appropriate, available, or legally compliant for use in any other jurisdiction. If you access the App from outside the United States, you do so at your own risk and are solely responsible for compliance with local laws, including but not limited to data protection laws such as the General Data Protection Regulation (GDPR) or similar frameworks. The Company makes no warranty that App features (including VIN scanning, rental company lists, or PDF report formats) will be useful or relevant outside the United States.

20. Analytics and Diagnostics

The App uses Apple’s built-in analytics and diagnostics services to collect aggregated, anonymized usage data and crash reports. This data is collected and processed by Apple in accordance with Apple’s privacy policies and is used solely to improve App performance and stability. The Company does not use any third-party analytics SDKs, advertising frameworks, or tracking technologies. No personally identifiable information is collected through analytics.

21. Changes to Terms and Service

We may modify these Terms at any time. Material changes will be communicated through the App with an updated effective date at least fourteen (14) days before taking effect, where practicable. Your continued use of the App after the effective date constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue use of the App.

We may also modify, suspend, or discontinue any aspect of the App at any time without liability to you.

22. General Provisions

Sawhorn LLC |

These Terms of Service are effective as of March 9, 2026.